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Privacy Policy 🔒

Effective Date: 5th October 2025

Our Commitment to Your Privacy

ReikiTrainingCourse.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or purchase products. By using ReikiTrainingCourse.com, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information You Provide

  • Name, email address, phone number, billing/shipping address
  • Payment details (processed securely via Stripe or other payment processors; we do not store card data)
  • Health or personal information you choose to share during healing/therapy sessions
  • Course registrations, bookings, or workshop sign-ups

Automatically Collected Information

  • IP address, browser type, device information, and pages visited (via cookies and analytics tools)
  • Log data to improve site performance and user experience

Communication Data

Emails, messages, and communications sent to us through our site, Zoom, WhatsApp, or other platforms

2. How We Use Your Information

We use your information to:

Service Delivery

  • Provide services (appointments, courses, products) you have requested
  • Process and deliver orders, bookings, and payments
  • Send confirmations, reminders, and customer service messages

Business Operations

  • Improve our website, offerings, and user experience
  • Share updates, newsletters, and promotional offers (only with your consent)
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We will never sell your data. We may share your information with:

Payment Processors

Payment processors (e.g., Stripe, PayPal) to securely process transactions

Delivery Partners

Shipping providers and third-party print-on-demand partners for product delivery

IT Service Providers

IT service providers (hosting, email, analytics) to support site functionality

Legal Authorities

Legal authorities if required by law or to protect against fraud or abuse

4. International Clients

Our services are available face to face in Richmond Upon Thames and globally via Zoom, WhatsApp, and other platforms. By using our services from outside the UK, you consent to your data being processed and stored in the UK (and where necessary, in other countries where service providers operate).

5. Data Retention

Business Records

Booking and transaction records are kept for at least 6 years to comply with tax and accounting regulations.

Health Information

Health or therapy session notes (if taken) are securely stored and deleted after 7 years (or sooner if legally required).

Your Control

You can request deletion of your data where applicable (subject to legal obligations).

6. Your Privacy Rights

Depending on where you live (UK, EU, Canada, Australia, USA), you have rights to:

Access Your Data

Access the personal data we hold about you

Correct Information

Correct inaccurate or incomplete data

Request Deletion

Request deletion of your data ("right to be forgotten")

Withdraw Consent

Withdraw consent for marketing at any time

Lodge Complaints

Lodge a complaint with your local data protection authority

7. Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to monitor site traffic and improve services. You can disable cookies in your browser settings.

8. Security

We take reasonable measures to protect your information, including secure hosting, SSL encryption, and restricted access to personal data.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age without parental consent.

10. Updates to This Policy

📧 Contact Us

For any privacy-related inquiries or to exercise your rights, please contact:

Email