ReikiTrainingCourse.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or purchase products. By using ReikiTrainingCourse.com, you consent to this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
Payment details (processed securely via Stripe or other payment processors; we do not store card data)
Health or personal information you choose to share during healing/therapy sessions
Course registrations, bookings, or workshop sign-ups
Automatically Collected Information
IP address, browser type, device information, and pages visited (via cookies and analytics tools)
Log data to improve site performance and user experience
Communication Data
Emails, messages, and communications sent to us through our site, Zoom, WhatsApp, or other platforms
2. How We Use Your Information
We use your information to:
Service Delivery
Provide services (appointments, courses, products) you have requested
Process and deliver orders, bookings, and payments
Send confirmations, reminders, and customer service messages
Business Operations
Improve our website, offerings, and user experience
Share updates, newsletters, and promotional offers (only with your consent)
Comply with legal and regulatory obligations
3. Sharing Your Information
We will never sell your data. We may share your information with:
Payment Processors
Payment processors (e.g., Stripe, PayPal) to securely process transactions
Delivery Partners
Shipping providers and third-party print-on-demand partners for product delivery
IT Service Providers
IT service providers (hosting, email, analytics) to support site functionality
Legal Authorities
Legal authorities if required by law or to protect against fraud or abuse
4. International Clients
Our services are available face to face in Richmond Upon Thames and globally via Zoom, WhatsApp, and other platforms. By using our services from outside the UK, you consent to your data being processed and stored in the UK (and where necessary, in other countries where service providers operate).
5. Data Retention
Business Records
Booking and transaction records are kept for at least 6 years to comply with tax and accounting regulations.
Health Information
Health or therapy session notes (if taken) are securely stored and deleted after 7 years (or sooner if legally required).
Your Control
You can request deletion of your data where applicable (subject to legal obligations).
6. Your Privacy Rights
Depending on where you live (UK, EU, Canada, Australia, USA), you have rights to:
Access Your Data
Access the personal data we hold about you
Correct Information
Correct inaccurate or incomplete data
Request Deletion
Request deletion of your data ("right to be forgotten")
Withdraw Consent
Withdraw consent for marketing at any time
Lodge Complaints
Lodge a complaint with your local data protection authority
7. Cookies & Analytics
We use cookies and analytics tools (e.g., Google Analytics) to monitor site traffic and improve services. You can disable cookies in your browser settings.
8. Security
We take reasonable measures to protect your information, including secure hosting, SSL encryption, and restricted access to personal data.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age without parental consent.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Effective Date."
📧 Contact Us
For any privacy-related inquiries or to exercise your rights, please contact: